Frequently Asked Questions
Everything you need to know about creating your dream home with Christy.
What is the standard shipping timeframe for furniture and decor?
Standard delivery typically takes 5-10 business days. For larger furniture pieces, our white-glove delivery service will contact you within 48 hours of purchase to schedule a convenient arrival window.
Do you offer a warranty on Christy products?
Yes, we offer a 1-year limited warranty on all furniture against structural defects and manufacturing flaws. This ensures your home remains beautiful and functional for years to come.
What is your return policy for home accessories?
We want you to love your space. If you are not satisfied, you can return most decor items within 30 days of delivery in their original packaging for a full refund or exchange.
Are your materials sustainably sourced?
At Christy, we prioritize ethics. Over 80% of our wood products are FSC-certified, and we use Oeko-Tex certified textiles to ensure no harmful chemicals enter your home environment.
Can I request fabric swatches before making a purchase?
Absolutely. We offer up to five complimentary fabric swatches so you can see and feel the quality and color in your own lighting before committing to a larger upholstered piece.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking link. You can also log into your Christy account dashboard to view real-time updates on your shipment's journey.